Igor Kromin |   Consultant. Coder. Blogger. Tinkerer. Gamer.

If you're running the 5.2 version of the Pulse Secure VPN client and happen to have upgraded to macOS Sierra, you will quickly find that it has lost your settings and is not able to make any connections. Instead it displays the message "Failed to connect to the Pulse Secure Service". Great!

So according to the knowledge articles that version simply needs to be upgraded to the latest 5.2R5 or rather 5.2.5 version. However, there is no link in sight.

Luckily for us, the University of Exeter has an 'Off campus access with VPN' page that provides a number of VPN clients for you to download.

If you want a direct link to the correct VPN client that will work on Sierra, here it is: https://as.exeter.ac.uk/media/level1/academicserviceswebsite/it/documents/networks/vpn/ps-pulse-mac-5.2r5.0-b869-installer.dmg

After installing, the about box should show you this...
pulsesecure.png




Now you will be able to connect as before.

Another approach is to use an old Junos Pulse 5.0.3 client. I tried that out and it works like a charm, but asks you to upgrade every time you connect to a VPN.

-i

Skip down to comments...
Hope you found this post useful...

...so please read on! I love writing articles that provide beneficial information, tips and examples to my readers. All information on my blog is provided free of charge and I encourage you to share it as you wish. There is a small favour I ask in return however - engage in comments below, provide feedback, and if you see mistakes let me know.

If you want to show additional support and help me pay for web hosting and domain name registration, donations, no matter how small, are always welcome!

Use of any information contained in this blog post/article is subject to this disclaimer.
 
comments powered by Disqus
Other posts you may like...