Igor Kromin |   Consultant. Coder. Blogger. Tinkerer. Gamer.

Yes it is possible to Use normal Skype to connect to Skype for Business (Lync) contacts and it's been a feature I've heavily relied on. However, I noticed that some contacts always showed 'Offline' to me. I wasn't able to send messages to them and they weren't able to send messages to me. After lots of head scratching I found this article on Microsoft Support pages and decided to give it a shot, and it worked, though with some catches.

This is what I was seeing after adding a colleague on Skype... Offline, always offline.

Following the advise of the article above I had to ask that colleague to add me using a different email address. Example: if your Skype sign-in email address is [email protected], you should be looked up by cooldude(mail.com)@msn.com.

Doing that worked like a charm for one of the contacts I've added. However most of the others got this instead...

For some reason Lync (Skype for Business) was saying that I was blocked. Strange, but not a big deal. Right-clicking my contact and adding me to a group in the contact list seemed to have unblocked me.

After doing all that, I was able to see the added contacts as 'Online' and more importantly - communicate with them.

Remember this will only work if your Skype account is linked to a Microsoft account.


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Although I put in a great effort into researching all the topics I cover, mistakes can happen. Use of any information from my blog posts should be at own risk and I do not hold any liability towards any information misuse or damages caused by following any of my posts.

All content and opinions expressed on this Blog are my own and do not represent the opinions of my employer (Oracle). Use of any information contained in this blog post/article is subject to this disclaimer.
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NOTE: (2022) This Blog is no longer maintained and I will not be answering any emails or comments.

I am now focusing on Atari Gamer.